Our Terms & Conditions

Please read these Terms and Conditions (‘Trading Terms’) carefully before using our website. By continuing to use our website, you are agreeing to be bound by the conditions detailed therein.

1. Definitions and Interpretations
1.1 In these terms and conditions the following words have these definitions:
i. Contract – the ‘customer & business’ binding trading terms of the order(s) being placed.
ii. Goods – all the items, training courses & other services listed on our website which you can buy on-line from Rifleman Firearms Ltd.
iii. Intellectual Property - all patents, database rights, copyright(s), design rights, product and general graphics, trademarks and or other similar rights whether currently pending, registered or yet un-registered. We reserve the right to apply for protection of them.
iv. Order - the order for goods placed by you and accepted by Rifleman Firearms subject to these trading terms.
v. Us, Our, We (whether in capitals or lower case) refers to Rifleman Firearms Ltd, Unit 11 Bowdens Farm Business Park, Hambridge, Langport, Somerset, TA10 0BP.
vi. User - any individual who browses or places an order(s) through our website.
vii. Warranty Period – for brand new items, a minimum period of 12-months from the date the goods are delivered to you. Extended or reduced warranties are offered on certain new and pre-used items.
viii. Website – the website(s) located at our URLs (www.riflemanfirearms.co.uk or www.riflemanfirearms.com) or other URLs that we may obtain or use from time to time.
ix. Working Days - Monday to Friday between the hours of 9:00am and 5:00pm & Saturdays to 3pm but not Sundays or other days which are recognised as a UK public or bank holiday.

2. Headings
i. Headings, sub-headings and category names are for convenience only and shall not affect or alter the interpretation of these trading terms.

3. Application of these ‘Trading Terms’
i. If you are submitting an order, you agree to be bound by these trading terms. If you are only browsing, your use of the Website constitutes your agreement to be bound by these trading terms relevant to that activity.
ii. We reserve the right to vary, amend or change these trading terms at any time. When we do, the updated conditions will be posted on our website and you agree to any new terms by continuing to use the website thereafter.

4. Content
i. The content of this website is owned by Rifleman Firearms Ltd with all rights reserved. You are permitted to download hard copy images and print extracts from the website strictly for your own personal and strictly non-commercial use. Unless otherwise stated, all intellectual property rights expressed within all text, data, images and descriptions on our website are owned by us.

5. Links
i. All other external websites and their content, products and services are not under our control and should not be considered or implied to be endorsed or approved by Rifleman Firearms Ltd. We do not accept any liability in connection with any third-party websites and their content that may be accessed through our own website.
ii. If you would like to link to our website, you may only do so on the basis that you link to, but do not replicate, the home or any other subsequent pages of our website and are subject to the following conditions:
iii. You do not remove, distort or alter the size, colour or appearance of our logo(s) and or mottos.
iv. You do not create any distortion to the appearance or change the format of the pages on our website(s).
v. You do not in any way imply that we are endorsing yourself, your company or any products or services that you offer.
vi. You do not misrepresent your relationship with us nor present any other false information that could imply we are partnered with you.
vii. You do not use any trademarks or logos relating to Rifleman Firearms Ltd or any of its associated companies.
viii. You are not permitted to link from a website that is not owned by you.
ix. You must ensure that your website does not contain any distasteful, offensive or controversial content and that it does not infringe any intellectual property rights or other rights of any other person or organisation and that it complies with all applicable laws and regulations.
x. We expressly reserve the right to revoke the link to the website for breach of any of the above conditions and to take any action we or our legal representatives deem appropriate and proportionate.
xi. You will fully indemnify us against any loss or damage incurred by us as a result of your breach of the above conditions.

6. Privacy Policy
i. You have read and therefore, by virtue of continuing to use this website, you agree to the terms of our Privacy Policy.

7. Website Service Access
i. We always endeavour to ensure that our website(s) is available 24 hours a day but give no guarantee of its availability or performance. Nor shall we be liable if for any reason our website(s) is unavailable at any time due (but not limited) to maintenance, migration, IT or technical failure, updates or for any other reason beyond our control.

8. Registration
i. Each registration is for a single user only. We do not permit you to share your username and or password with any other user(s). Responsibility for the security of all usernames and passwords is yours.

9. Disclaimer
i. We always endeavour to ensure that the information on our website(s) is correct but do not guarantee the accuracy and completeness of its content. We may make changes to the content on our website(s) at any time and without notice. Occasionally, some material on our website(s) may become out of date and we make no commitment to update such material.

10. Eligibility for Goods and Services
i. By submitting an order using this website, you warrant and confirm to us that you are over 18 years old.
ii. If you are not able or willing to give the guarantee and confirmation detailed in clause 10.i above, then you must not submit an order to us.
iii. If you continue to place an order and we subsequently ascertain that you are under the age of 18, then we reserve the right to cancel your order.

11. Product Information
i. We have made all reasonable efforts to accurately display and replicate the colours, designs and sizes of the goods for sale on our website(s). By placing an order, you acknowledge and accept that designs, colours, shapes and patterns shown on the website are best replications only. Colours, in particular, may differ due to your own computer's visual settings and hardware and the colour definition displayed is beyond our control.
ii. If the goods you have ordered are not available in the colour, design, size or specification you have requested we will notify you of the colours, designs, sizes and specifications currently available. Your Order will not be accepted until you agree to alternatives or resubmit your order for the goods in an available colour, design, size or specification.

12. Purchasing Contract
i. Please follow directions given on the website to place an order. Once you have placed an order and we have received payment in accordance with paragraph 13 below we will confirm receipt of your order.

13. Price and Payment
i. The price payable for the goods is shown on the website. ‘Check out’ prices, where applicable, include UK Value Added Tax (VAT) but excludes postage, packing, insurance and any applicable export or import duties to countries outside the UK. Delivery options and charges are shown separately when ordering and must also be paid in full in advance. We endeavour to ensure prices are correct but may not reflect the actual & correct price which we reserve the right to change. Any orders placed with an incorrect price may not be honoured and a full refund will be offered should the new price not be acceptable to the buyer.
ii. VAT, where applicable, is charged on goods sold by Rifleman Firearms Ltd within the borders of the United Kingdom (UK) and in accordance with the agreements governing members of the European Union. Please note that we are bound by current law to charge VAT on all orders delivered to addresses outside of the UK and within the EU.
iii. For orders placed outside of the EU, it is the purchaser’s responsibility to prove that they are situated outside of the EU. VAT will be charged but then refunded on proof of delivery location outside of the EU.
iv. Individual countries have their own levels of Import Duty. It is the responsibility of the purchaser to satisfy themselves that the product(s) purchased from our websites are not dutifully bound to any further duty or tax. The responsibility for payment of any levy/import duty or tax liable is the sole responsibility of the purchaser.
v. Payment shall be made by you through a secure payment portal on the website and shall not be deemed to be made until we have received cleared funds in respect of the full amount stated in each order.
vi. Prices are subject to change without notice but changes will not affect orders which we have already accepted or processed.
vii. Instore prices may vary to those listed on our website for the same item(s). For example, for gun packages where we will personalise the package with scope mounting & alignment, set up and zeroing on our ranges.

14. Your right to cancel or return your order
i. These conditions do not infringe on or affect your statutory rights.
ii. You have the right to cancel your order at any time up to the end of the fourteenth (14th) day from the date you received the goods*, unless it is a pre-agreed ‘Special Order’ item**. In all cases providing the goods remain unopened and sealed in their original packaging in a condition suitable and able to be re-sold as originally advertised.
iii. If your website, phone or shop order is a ‘Made-to-Order’ or ‘Special Order’ item and subsequently confirmed and acknowledged to yourself by us and therefore will be especially built and/or ordered for you as a non-standard item or deemed to be a 'custom' purchase due to, but not limited to, materials, colour, calibre, options or other non-standard specifications and we have subsequently committed to the supplier, then we reserve the right to not cancel the order if we in turn either cannot cancel the order on the manufacturer or distributor or by doing so incur any costs.
iv. Where appropriate, to cancel your order, you must notify us of the reason(s) by email. Subject to our Returns Policy, the total amount debited from your payment card (less original postage costs) will be re-credited to the same account within 10 working days of your cancellation notice.
v. Unless the Goods are faulty, we reserve the right to recover any direct costs incurred by us in recovering the goods from you and may set such costs off against the amount to be re-credited to your debit or credit card. Any deposits paid to temporarily hold or reserve goods are non-refundable after 7 days of payment.
vi. To return defective items, you must first inform us of the issues or faults, and we reserve the right to repair or replace the item or offer an alternative before a refund is offered. For further information, please read our full returns policy on our website.

15. Our right to cancel your order
i. We reserve the right to cancel your order if (but not limited to):
ii. We have insufficient stock to fulfil the order you have placed and cannot replenish stock within a reasonable time period.
iii. We do not or cannot deliver to your area or country of residence.
iv. One or more of the goods you ordered was listed with the incorrect description, price, and/or specification.
v. You have not paid in full for all goods and services including packaging and postage.
vi. We subsequently ascertain that you are underage for the goods in question.
vii. The item(s) is deemed as a non-stock ‘Special Order’ and you have not agreed to our ‘non-cancellable’ order condition.

16. Delivery of your order to you
i. Unless we notify you otherwise and/or full payment has not been made to us, as soon as your order has been accepted (and funds cleared), and your ordered item is a 'stock' or easily obtainable item without an extended delay, we will despatch your order within 7 working days (subject to stock availability &/or receiving relevant RFD license details from a receiving dealer of your choice) to the delivery address you give us at the time you place your order.
ii. If your ordered item is a non-standard item, a bespoke build or made-to or special order whose delivery to us is beyond our immediate control then all delivery times quoted are 'best endeavours' and may change from time to time.

17. Disclosure of Information to Government and other Law Enforcement Organisations
i. We may from time to time be requested to provide information to government or law enforcement bodies (including but not limited to The Home Office or individual Police Constabularies) with regards to any goods or services you purchase and you hereby consent to us doing so.

18. Liability and Limitation
i. If we do not deliver within a reasonable time scale or if the goods we deliver are not what you ordered or are damaged or defective on delivery or during the Warranty Period or the delivery is of an incorrect quantity, Our only obligations (within a reasonable timescale) will be, at our discretion to:
ii. Make good all shortages and non-delivery of items.
iii. Replace or repair any goods that are damaged or defective.
iv. On recovery of all supplied items, offer a full refund to you for the amount paid for the goods in question.
v. The above obligations shall not apply when such damage or defect has arisen as a consequence of any negligence, malicious or deliberate damage by the user or other third parties or their failure to comply with any reasonable instructions issued by the manufacturer or us in respect of maintenance and/or safe handling of the goods relevant to its intended use.
vi. We shall have no liability to you for any consequential, special or indirect losses including (but not limited to) loss of revenues, profits, contracts, business or anticipated savings, damage to or loss of goodwill, reputation or data.
vii. Without prejudice, our total aggregate liability to you arising in relation to any transaction shall not exceed the amount paid by you for the goods ordered in that transaction.
viii. Nothing within these trading terms shall exclude, inhibit, restrict or limit your legal statutory rights.

19. Notices
i. Unless otherwise expressly stated in these trading terms and conditions, all notices and correspondence from you to us must be in writing and sent recorded post to Rifleman Firearms Ltd, Unit 11 Bowdens Farm Business Park, Hambridge, Langport, Somerset, TA10 0BP or by email to ask@riflemanfirearms.co.uk.
ii. We shall have no liability to you for any failure in delivering goods or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control such as, (but not limited to) industrial action or other disputes, breakdown of IT systems or vehicles, flood, fire, explosion, natural occurrences, pandemics or accidents.

20. Miscellaneous
i. If any part of these trading terms is deemed unenforceable by a magistrate or court of law, the enforceability of any other part of these trading terms will not be affected.
ii. These trading terms shall be governed by and interpreted in accordance with English law and both parties submit to the exclusive jurisdiction of English Courts.
iii. These trading terms, together with the order constitute the joint agreement relating to the supply of the goods by us to you.

iv. Payments for all commission sale items will be made after a 28-day ‘cooling off’ period from the date of purchase which the purchaser is legally entitled to, to be able to return the items in question.

21. Product Advertisements, Illustrations, Stock Descriptions & Availability
All website images are for guidance only and may not represent an exact match to colour or wood type or patterns etc and unless otherwise stated within the item's specific advertised description no accessories, such as, (but not limited to) telescopic sights, mounts, slings, moderators & bipods etc are included in the advertised price for the primary item.

Not all items illustrated on our website are always in stock, this is due to limitations of availability to us and is beyond our control, we endeavour to keep in stock a representative selection of products from all of the manufacturers we trade with but cannot guarantee that all items remain in stock at all times. Some items are 'special orders' which often results in prolonged delivery times. These times vary depending on the supplier and place of manufacture and are beyond our control. Due to current supply chain issues with most manufacturers & distributors orders of non-stock items may have an unspecified delivery time.

22. Gift Voucher Purchases
Shop & range shooting vouchers are to be redeemed within 6-months from the date of purchase. Shop vouchers can only be redeemed in the shop and range shooting vouchers at the range.

23. Shooting Experience & Training Course Cancelation Policy.
Once you have placed a booking and pre-paid for your chosen experience you will receive a confirmation email. Should you need to cancel or reschedule your original booking please allow at least 48-hours to do so to allow us to endeavour to reschedule staffing levels or accommodate any agreed changes. Failure to provide at least 48-hours’ notice will result in a cancellation or amendment fee of £25.00 per person. If you have given us at least 48 hours’ notice a 90% refund will be issued.

If you booked your shooting experience with us through a 3rd-party provider such as (but not limited to) Experience Days or Groupon etc and we cannot open that particular day due to staff shortages or other reasons beyond our control, then you may not receive notice of any unplanned closures from us or the 3-party booking agent. We will however be able to reschedule the experience to a new date and time.

* Items likely to be delivered to us and shipped within 3-months of purchase.
** Items likely to be delivered to us that take longer than 3-months are deemed as a ‘Special Order’ such as anything (but not limited to) items outside of the supplier’s catalogue EG barrel length, stock configuration and calibres etc. This is because Rifleman Firearms is liable for the resale cost of such bespoke items.